Refund policy

At Bread Craft, customer satisfaction is our priority. If you’re not fully happy with your purchase, we’re here to help.

1. Eligibility for Returns

You may request a return within 30 days of delivery if:

  • The item is defective

  • The item is damaged

  • The incorrect product was delivered

2. Conditions

Returned items must be:

  • Unused

  • In original packaging

  • In the same condition as received

3. Non-Returnable Items

  • Used items

  • Items damaged by customer handling

  • Clearance or discounted products

4. Refund Process

Once we receive and inspect your return:

  • Refund is issued within 3–7 business days

  • Refund will be processed to your original payment method

5. Return Shipping

  • If the issue is our mistake (defective, wrong item): We cover return shipping.

  • If customer changes mind: Customer pays return shipping.

6. Exchanges

We replace defective/damaged products for free.

Email returns to: info@breadcraft.com